I have been working as a Support Engineer since the past 5 years. In the realm of application support, I ventured, resolving issues, user's concerns mentored. From troubleshooting glitches to enhancing features, I delved into codes, unraveling hidden treasures. 

Proficient in troubleshooting software issues, diagnosing bugs with precision.

 I have good knowledge of Sql, unix, Datastage, Cognos, DWH, AWS, TWS and CRMNEXT.

 Experience with incident management, handling escalations and ensuring timely resolutions.

I am looking for an opportunity to work with a team that runs on clear communication. I want to align myself with a company I believe in and where I can create positive change. I am always looking to learn more and am open to taking on challenging projects.